Question
5.01: Ethics Discussion
15
Respond to the following:
A landscaping company has charged $250 per yard for years, and long-term customers have always been pleased with the price. However,
the company owner decides to raise prices, seemingly for no reason other than the desire to increase profts. Customers are unhappy and
believe that the company should not raise prices just for its own benefit.
Answer
The company owner has the right to raise prices, but should communicate the reasons for the increase to customers. It is important to consider the impact on long-term customers and provide them with options or incentives to continue doing business with the company. Ultimately, the decision should be made with ethical considerations in mind, balancing the company's financial goals with the needs and expectations of its customers.