Question
Before you begin to compose a business letter, sit down and think
about your purpose in writing the letter. Do you want to request
information, order a product, register a complaint, or apply for
something? Do some brainstorming and gather information before
you begin writing. Always keep your objective in mind.
54. The main idea of the passage is that
a. planning is an important part of writing a business letter.
b. business letters are frequently complaint letters.
c. brainstorming and writing take approximately equal amounts of
time.
d. many people fail to plan ahead when they are writing a business
letter.
Answer
The main idea of the passage is that planning is an important part of writing a business letter.